Customer Service

+43 800 22 23 24

kundenservice[at]vor.at

Monday - Friday (on workdays)
7:00 - 20:00
Saturday (on workdays)
7:00 - 14:00

Closed on 24.12. and 31.12.

Annual ticket

+43 800 22 23 25

jahreskarte[at]vor.at

Monday - Friday (on workdays)
7:00 - 18:00

Closed on 24.12. and 31.12.

VOR ServiceCenter

Europaplatz 2/B-E 0-2600
1150 Vienna
BahnhofCity Wien West

Monday - Friday (on workdays)
8:00 - 18:00

From February 23, the VOR Service Center will be located on the ground floor.

Closed on 24.12. and 31.12.

+43 800 22 23 24

kundenservice[at]vor.at

Monday - Friday (on workdays)
7:00 - 20:00
Saturday (on workdays)
7:00 - 14:00

Closed on 24.12. and 31.12.

+43 800 22 23 25

jahreskarte[at]vor.at

Monday - Friday (on workdays)
7:00 - 18:00

Closed on 24.12. and 31.12.

Monday - Friday (on workdays)
8:00 - 18:00

From February 23, the VOR Service Center will be located on the ground floor.

Closed on 24.12. and 31.12.

Passenger control & additional charges

Europalatz 2/E 1.115
1150 Vienna
BahnhofCity Wien West

Monday – Friday (on workdays)
8:00 – 15:00

Closed on 24.12. and 31.12.

ciao App

+43 800 22 22 20

kundenservice[at]ciao.vor.at

Montag - Freitag (on workdays)
7:00 - 18:00 Uhr

Closed on 24.12. and 31.12.

Europalatz 2/E 1.115
1150 Vienna
BahnhofCity Wien West

Monday – Friday (on workdays)
8:00 – 15:00

Closed on 24.12. and 31.12.

+43 800 22 22 20

kundenservice[at]ciao.vor.at

Montag - Freitag (on workdays)
7:00 - 18:00 Uhr

Closed on 24.12. and 31.12.

VOR-Ticketshop Maintenance

Please be aware that the VOR-Ticketshop will be unavailable on
May 9th from 8pm to 4am.
This maintenance is necessary due security updates.

We apologize for any inconvenience.

VOR-Ticketshop Maintenance

The VOR-Ticketshop is currently down for security maintenance until
4am
Please download the latest version of the AnachB App afterwards.

Thank you for your patience.