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Frequently asked questions (FAQ)
Frequently asked questions General information VOR Annual pass/KlimaTicket VOR AnachB App Mobile/Online tickets Timetable services VOR Tariff Jugendtickets (Youth tickets) Season tickets Technical questions Commuter allowance Groups General information What is meant by "Verbundlinien" (interconnected lines)? The term "Verbundlinien" refers to all scheduled services in the Verkehrsverbund Ost-Region (VOR). With a few exceptions, this means all public…
VOR Apps
VOR Apps VOR offers the right app for every situation: With the VOR AnachB app, you can plan your route quickly, easily, and reliably. The VOR Flex app provides convenient information and booking for demand-responsive transport throughout the entire eastern region. And with the ciao app, purchasing tickets is more intuitive than ever before. The apps are available in the Google Play Store and the Apple App Store, and the VOR AnachB app is also available in…
Traffic News
Traffic News Here you will find comprehensive information on current disruptions as well as planned and ongoing construction works within the public transport network of the eastern region. We recommend planning your journey in advance in order to avoid potential inconveniences as far as possible. Please also make use of the provided links and apps to obtain real-time information on the current traffic situation and, if necessary, to choose alternative…
News
News You can find an overview of all important announcements regarding timetable changes, traffic reports, or current projects here.
Cycling, Shared Taxi & More
Cycling, Shared Taxi & More VOR offers a comprehensive range of options for seamless travel from A to B. These include planning routes that combine public transport with cycling, making use of on-demand shared taxis for individual mobility, and returning home late at night with dedicated night services. VOR unites all of these services within a single system. Bicycle at VOR Shared Taxis Park+Ride & Bike+Ride Nightlines
Funded projects
Funded projects Here you will find all information on ongoing projects of VOR for Vienna, Lower Austria, and Burgenland.
Terms of use
Terms of use Trägerin dieser Website ist die Verkehrsverbund Ost-Region (VOR) GmbH (im Folgenden kurz „VOR“). Kontaktadresse: Verkehrsverbund Ost-Region (VOR) GmbH Management für Wien, Niederösterreich und Burgenland. Europaplatz 3/3 A-1150 Wien E-Mail: 1. Geltung und Änderung der Nutzungsbedingungen Diese Nutzungsbedingungen gelten für alle Inhalte und Dienste, die VOR auf dieser Website anbietet (im Folgenden: Services). Durch die Inanspruchnahme der…
Passenger rights
Passenger rights As a passenger, you have certain rights to compensation, especially when trains are delayed. Here you will find an overview of your entitlements prepared by the Ministry of Transport. The following information is only available in German. If you need information in English please contact our service team . Bahnverkehr Mein Zug ist verspätet oder ausgefallen Welche Rechte habe ich mit einer Einzel-, Wochen- oder Monatskarte? Welche Rechte habe…
Conditions of Carriage
Conditions of carriage Please note that only the conditions of carriage of the respective transport company apply! The following information is only available in German. If you need information in English please contact our service team . Allgemeine Beförderungsbedingungen für den Kraftfahrlinienverkehr Beförderungsbedingungen der NÖVOG Beförderungsbedingungen der ÖBB Beförderungsbedingungen der Badner Bahn Beförderungsbedingungen der Wiener Linien …
Conditions
Terms and conditions General contract terms for IT services (.pdf, 173 KB) Tariff regulations for the Verkehrsverbund Ost-Region (VOR)
